Privacy Policy

We use personal information for the following purposes:

• Account and onboarding — to create and manage your inspector account, verify your identity and licensing, and process your onboarding.
• Assignment management — to match you with inspection opportunities, manage assignment workflows, track completion status, and conduct quality review.
• Service delivery and partner reporting — to deliver completed inspection reports, photos, and related field data to the property owners, clients, or insurance partners who commissioned the inspection.
• Compensation — to process payments for completed inspection work through our payment processor.
• Communications — to send you operational messages about your account, assigned inspections, scheduling, and support. If you have opted in, to send you job-related SMS notifications.
• Platform security and compliance — to maintain Platform security, troubleshoot issues, prevent fraud, and comply with applicable law.
• Business operations — to improve the Platform, analyze usage patterns, and support internal administrative functions.

We send SMS messages only after you provide explicit opt-in consent through an unchecked checkbox during onboarding or by affirmatively enabling text notifications in your account settings. Message frequency varies based on assignment activity. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP to any message, or by disabling text notifications in your account settings. Reply HELP for assistance.

We do not sell your phone number or SMS opt-in status. We do not share your SMS consent with third parties for their own marketing purposes. SMS delivery is handled by our telecommunications provider solely to send messages you have requested.

We do not sell your personal information. We share information only as necessary to operate the Platform and deliver inspection services, as follows:

• Property owners and clients — inspection reports, photos, and related field data you submit are shared with the property owner, client, or insurance partner who commissioned the inspection, as the core purpose of the Platform.
• Clerk — authentication, session management, and account security.
• Supabase — secure database storage and application infrastructure.
• Stripe, Inc. — payment processing and, where applicable, collection of tax identification information. Stripe's use of your information is governed by the Stripe Privacy Policy.
• Twilio — delivery of SMS messages you have opted in to receive.
• Insurance and industry partners — when necessary to complete an inspection engagement or fulfill contractual obligations to the commissioning party.
• Legal and safety disclosures — when required by applicable law, court order, or government authority, or when necessary to protect the rights, safety, or integrity of the Platform, Beagle, or others.
• Business transfers — in connection with a merger, acquisition, reorganization, or sale of assets, subject to confidentiality obligations.

We retain your personal information for as long as necessary to provide the Platform, fulfill the purposes described in this policy, meet our contractual and legal obligations, resolve disputes, and enforce our agreements. Specifically:

• Account information is retained for the duration of your engagement as an inspector and for a reasonable period thereafter to support audit, legal, and dispute-resolution needs.
• Inspection submissions (reports, photos, field data) are retained as needed to fulfill obligations to commissioning parties and as required by applicable record-keeping requirements.
• Payment and tax records are retained as required by applicable tax and financial reporting law.

When information is no longer needed, we take reasonable steps to delete or de-identify it.

You may update your profile details and notification preferences at any time in your account settings.

Depending on where you are located, you may have additional rights under applicable privacy law, including:

• The right to know what personal information we have collected about you.
• The right to request correction of inaccurate personal information.
• The right to request deletion of personal information, subject to legal and contractual retention requirements.
• The right to opt out of the sale or sharing of personal information (we do not sell or share personal information for cross-context behavioral advertising).
• The right not to be discriminated against for exercising your privacy rights.

To exercise any of these rights, please contact us at operations@beaglelabs.ai. We will respond within the timeframe required by applicable law. We may need to verify your identity before fulfilling a request, and we may retain certain information where required by law or for legitimate business purposes.

We implement administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and loss. These include access controls, encrypted data transmission, and secure infrastructure providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please contact us immediately at operations@beaglelabs.ai if you believe your account has been compromised.

The Platform is intended for use by professional inspectors and contractors, all of whom must be at least 18 years of age. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email to the address associated with your account and update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Platform after a material change takes effect constitutes your acceptance of the updated policy.

This Privacy Policy is governed by the laws of the State of Delaware, without regard to conflict of law principles.

Privacy questions, requests, or concerns may be directed to:

Beagle Innovations, Inc.
Email: operations@beaglelabs.ai

Our Terms of Use govern your use of the Platform.